Shipping Info

FREE SHIPPING via UPS Standard (Ground) within the 48 contiguous United States and 10 Canadian Provinces ONLY. Additional fees applied to shipments to AK, HI, PR, Canadian territories, and worldwide. *Please contact us before ordering for a shipping quote. 

We may have to use USPS/Canada Post for lower grille orders with PO boxes. Canadian orders may be shipped using Canpar or Purolator if you are rural or in Eastern/Western Canada.

All stainless grilles are made to order and take approximately 2-3 weeks to manufacture. If your custom grille is complex and requires a lot of revisions/approvals, this can be delayed. Only lower grilles ship next business day.

When your order is ready to ship, you will receive an email with tracking information for your order. Although the average UPS Standard transit time is an additional 1 to 3 working days, once a package leaves our shop, the transit time is completely out of our control. 

After your order is delivered, it is extremely important to completely inspect your package and items for damage before signing while the delivery personnel is still there. You are solely responsible for thoroughly inspecting your items before signing any documentation. Carefully note any damage to your items or anything unusual on the Bill of Lading. Contact us immediately if there is any damage or irregularities.
 
All orders shipped to the UNITED STATES pass through customs and may be subject to tariffs, customs duties, and associated assessments. These fees may include import duties, brokerage fees, value added taxes and customs processing fees. These costs are the responsibility of the customer. The Boost-Bars charges do not include any of these fees. The customs fees and/or brokerage fees are usually charged by UPS at the time of delivery. ANY orders we ship that are refused at time of delivery will be subject to a 15% restocking fee. ALL Canadian orders are subject to applicable tax.
 
Need your order faster? Give us a call! We’re more than happy to quote you and get your stuff on its way in a hurry, whether it’s by air, 2-Day, or 1-Day shipping. We can’t, however, offer expedited shipping for free. You must call us directly at 226-790-0636 if you need expedited shipping on your order. Yes, we offer to ship to every country worldwide! For a shipping quote, please contact us PRIOR to purchase.